Frequently Asked Questions
A dedicated page for CAS-1, CBR treatment, run modes, provider evidence, pricing mechanics, and operator review.
What is CAS-1?
CAS-1 means Collections Adjudication Standard 1. It is the Gallus decision standard for producing one canonical outcome — Proceed, Review, Block, No Result, or Run Failure — with evidence lineage, execution status, a registered reason, and the next allowed step.
Does every live account need a consumer credit bureau report?
Requirements depend on the customer-approved policy, available evidence, and intended workflow. Gallus never fabricates evidence in live mode. Detailed adjudication requirements are provided during diligence and implementation.
What happens to CBRs in synthetic reference mode?
Synthetic reference mode uses fictional, record-specific evidence and remains permanently labeled synthetic. It does not create paid provider activity or represent a live-provider result.
Can an incomplete investigation return No Result?
No. CAS-1 permits No Result only after the authorized investigation is complete. Provider, routing, timeout, or persistence failures remain Run Failure and cannot be presented as a substantive outcome.
What does Gallus charge for?
Gallus charges for operator decisions, not raw data. The product is the completed CAS-1 outcome: Proceed, Review, Block, No Result, or Run Failure, with the registered reason, evidence lineage, and next allowed step attached.
Are third-party provider/API costs included?
No. Provider/API costs are separate. Agencies may use their own approved provider keys, or a separate provider wallet can be scoped during onboarding.
Where do agencies enter provider API keys?
The public site does not collect raw secret keys. Agencies identify their provider setup during trial request. Actual keys should be entered only through secure onboarding after the trial scope is approved.
Does synthetic reference mode call paid APIs?
No. Synthetic reference mode creates deterministic record-specific mock evidence and does not call paid provider APIs. Live mode is separate and never fabricates evidence.
How is trial access approved?
Trial access is available by request. Gallus reviews the use case, evidence sources, file handling, and output requirements before accepting live records or provider credentials.
Does Gallus contact consumers?
No. Gallus Resolve is a review and classification layer. It does not call, text, email, or perform collection activity.